Contact : EmpireONE Federal Credit Union

Visit a branch

Orchard Park Branch
3020 Orchard Park Road
West Seneca, NY 14224

Branch Hours

Monday – 9:00a.m. to 4:00p.m.
Tuesday – Closed
Wednesday – 9:00a.m. to 4:00p.m.
Thursday – 9:00a.m. to 5:00p.m.
Friday – 9:00a.m. to 5:00p.m.
Saturday – 8:30a.m. to 12:00p.m.
Sunday – Closed

Please address all mailed payments and correspondence to

3020 Orchard Park Road
West Seneca, NY 14224

Contact us by phone

716.854.2458
716.220.7318 fax

Providing the best customer service experience is the focal point of our mission here at Empire One. In helping us provide such service, we occasionally utilize a call back service to assist us during times of high call volume. Below is the best practice when you’re prompted to use our call back service.

At the 4-minute mark, a prompt will instruct you to select option 1 to leave a call back number.
Once you’ve entered your number, the next available agent will get back you.
Depending on the time you’ve left a call back request, an agent will reach back out to you between 8:00am and 8:30pm local time.

Contacting the Board

Every member at Empire One Federal Credit Union has the ability to voice any suggestions, concerns or admiration on behalf the credit union. We welcome any and all communication, because at the end of the day this is your credit union. All correspondences need to be sent to the following mailing address, which will be presented to the Board of Directors at the following months board meeting.

Supervisory Committee
Empire One Federal Credit Union
PO Box 190
West Seneca, NY 14224

Annual Meeting

EmpireONE FCU will holding our annual meeting this year on Friday March 8^th, 2024 at 12:00 p.m. at our Orchard Park location. This year we have one seat on our Board of Directors that we will be looking to vote in, with a 3 year term. If you are interested in volunteering for our Board of Directors, please contact one of our nominating committee members (Rita, Mariah, or Katerina). Thank you and we look forward to seeing you there.

Employment opportunities

Empire ONE is looking for:

Part Time/Full Time Teller

The ideal candidate will possess strong people skills. Previous experience a plus.

Please send your resume and cover letter to:

Empire ONE FCU, C/O Kelly Seiser, 3020 Orchard Park Road, West Seneca, NY 14224.